Contact Us

We'd love to hear from you. Whether it's a question, a suggestion, a bug report or a business enquiry, the ChessBhumi team reads every message.

Email us directly

The fastest way to reach us is by email. Write to chessbhumi19@gmail.com and we'll get back to you as soon as we can — your message goes straight to the people who build and run ChessBhumi.

Support

Having trouble with a game or a feature? We're here to help. It speeds things up a lot if you include:

  • What you were doing (for example, playing a rated blitz game, or solving the daily puzzle).
  • What you expected to happen, and what actually happened instead.
  • Your device, operating system and browser (for example, Chrome on Windows, or Safari on iPhone).
  • A screenshot if you have one — it often points us straight to the problem.

You may also find an instant answer in our Help Center or FAQ.

Reporting a bug

Found something that isn't working the way it should? Let us know and we'll prioritise a fix. A good bug report includes the steps that led to the problem, the result you saw, and your browser and device. The more detail you share, the faster we can reproduce and resolve it.

Business enquiries

For partnerships, sponsorships, coaching listings or other business matters, email chessbhumi19@gmail.com with a short summary of your proposal and the best way to reach you. Adding "Business" to your subject line helps us route it quickly.

Expected response times

We're a small, focused team and we aim to reply quickly:

  • General questions & feedback: usually within 1–2 business days.
  • Bug reports: acknowledged within 1–2 business days; fixes are scheduled by severity.
  • Business enquiries: within 2–3 business days.

Response times may be a little longer over weekends and public holidays. Either way, every message is read.

Frequently asked questions

Is ChessBhumi really free?
Yes. Playing games, solving puzzles, earning a rating and studying openings are all free, with no account required to start a quick game.
How do I reset my password?
Use the “Forgot password” link on the login page and we'll email you a secure reset link. If it doesn't arrive, check your spam folder or contact us.
Can I suggest a new feature or tool?
Absolutely — we welcome it. Use the Request a Tool page or email chessbhumi19@gmail.com and tell us what problem it would solve.
How quickly will I get a reply?
Most emails are answered within 1–2 business days. See the response times above for details.

Send us a message

Prefer email? Reach us any time at chessbhumi19@gmail.com.